PLEASE SEE REPORTS TAB FOR BOILING WATER INFORMATION
AND AFFECTED AREA MAP
AND AFFECTED AREA MAP
Vail Water normal business hours:
Monday - Friday 7:00 A.M. - 3:30 P.M.
(Closed on all major holidays, to include the day after Thanksgiving)
Monday - Friday 7:00 A.M. - 3:30 P.M.
(Closed on all major holidays, to include the day after Thanksgiving)
Summer message (June through August)
If you've received notification that your water service is in jeopardy and you have a medical issue or use a swamp cooler as your only source to cool your home, please call the office. There are assistance groups available for eligible customers.
VAIL WATER COMPANY OFFICE IS NOT OPEN TO THE PUBLIC
Please call the office for any service requests at (520) 647-3679 or email to customerservice@vailwater.com
Payments can be made on this website, mailed, called in to our office at (520) 647-3679,
or dropped in the drop box located on the sidewalk leading up to the office door.
PLEASE NOTE: IF CANCELLING SERVICE, WE NEED A SERVICE CANCELLATION FORM SUBMITTED TO OUR OFFICE IN ORDER PROCESS A SERVICE CANCELLATION
About Vail Water
Vail Water Company (Vail) is a private water utility company in Pima County, currently serving water to approximately 6,000 residential and commercial customers in Vail, Arizona. Vail's boundary to the north is Rex Molly Road, to the south is Sahuarita Road, to the west is Houghton Road and to the east is Camino Loma Alta. Our office is located next to the Rancho Del Lago Golf Course, at the address of 14155 E Via Rancho Del Lago, Vail, AZ 85641.We utilize the same parking lot as the golf course on far east end.
Phone # is 520.647.3679. Fax # is 520.647.3825.
For employment inquiries or opportunities, please send an email indicating what type of position is of interest, along with a current resume to billing@vailwater.com
Water Availability
Vail Water Company has been designated by the Arizona Department of Water Resources of having an Assured Water Supply for 100 years adequacy. Vail will be taking direct delivery of Central Arizona Project (CAP) water for its customers on May 4, 2015, which will further augment its water supply and assure its customers of consistent quality water service.
Vail Water Company (Vail) is a private water utility company in Pima County, currently serving water to approximately 6,000 residential and commercial customers in Vail, Arizona. Vail's boundary to the north is Rex Molly Road, to the south is Sahuarita Road, to the west is Houghton Road and to the east is Camino Loma Alta. Our office is located next to the Rancho Del Lago Golf Course, at the address of 14155 E Via Rancho Del Lago, Vail, AZ 85641.We utilize the same parking lot as the golf course on far east end.
Phone # is 520.647.3679. Fax # is 520.647.3825.
For employment inquiries or opportunities, please send an email indicating what type of position is of interest, along with a current resume to billing@vailwater.com
Water Availability
Vail Water Company has been designated by the Arizona Department of Water Resources of having an Assured Water Supply for 100 years adequacy. Vail will be taking direct delivery of Central Arizona Project (CAP) water for its customers on May 4, 2015, which will further augment its water supply and assure its customers of consistent quality water service.
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Pay Your Bill Online
To view and pay your bill on-line please click on the link below. You can pay one-time by clicking on "Check out as Guest", or you can create an online account to view statements and set up recurring payments... It's easy!!
Please have your water bill available when making payments or setting up an online account. You will need your Billing ID and Vail Water account number to create an account and to pay online. If you need assistance with paying your bills, there is a list of companies who may be able to help under the "forms" section |
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Service Forms
Some changes to your account require that you print, sign and return a form.
You can FAX forms to (520) 647-3825 or EMAIL to CUSTOMERSERVICE@VAILWATER.COM Click below for printable forms. |
Reports and Articles
HOW TO FIND/FIX A LEAK / CONSERVE WATER
Go to this website: http://www.conserveh2o.org/how-to-videos-water-conservation See new tax adjustment tariff under "Tariff" tab. |
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